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Delivery Information
Shipping Fee:
Asia
- Buy Over $700: Free Shipping
- Purchase under $700: $30 USD
※ This is based on the total amount you purchased.
- The carrier is subject to change depending on the situation.
※ Due to the ongoing international COVID-19 issue, the delivery company is constantly changing.
※ Shipping service, customs clearance charges, etc. are subject to change depending on the shipping company.
※ Please check the import regulations of the shipping destination before purchasing. If the order does not comply with local customs regulations, the package may be returned or discarded. The cost of return and disposal is borne by the customer.
This may occur frequently in Spain, Italy, Peru, Russia, Vietnam, Chile, etc., so please consider your local shipping address before ordering.
- Your package will be sent on business days only.
- We would like to inform you that there may be a delay in the order just before the day-off and holidays in Korea.
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Delivery and customs clearance
- It takes more than 1-10 business days for the product to be ready (for Korean suppliers). The delivery preparation period may be changed when the product is reordered.
- Imported clothes will be delayed by more than 7 to 14 days.
- Once the goods are shipped, they can be delivered to your doorstep in about a week. (Please note that delivery may be delayed due to external factors such as customs clearance, import inspection, or weather impact.
- International shipments may be subject to import duties, duties and duties, which will be imposed after the package arrives in the destination country. All related fees are the responsibility of the recipient.
- When the area you choose needs a TAX ID for customs related issues. Please enter a valid tax ID with your address.
- You may need to pay an intermediary (handling) fee for delivery. This charge will be charged separately from the shipping fee and will be charged directly.
- Please note that customs charges and tariffs are the responsibility of the customer even if you place an order for free shipping promotion.
- Customs policies vary widely from country to country, so please contact your local customs directly to see if tariffs and taxes actually apply to your imports. Failure to know the country's regulations may result in high import duties, delays in delivery, or returns.
- Please check with the customs office whether you can import or need additional licenses or permits. Orders seized or delayed by customs are the responsibility of the customer.
· Same-day delivery- Available for "Same Day Delivery" orders in the category on the left.
- Due to the nature of imported clothing from overseas, only some of the "same-day delivery" items cannot be delivered when ordering, and are only delivered when the entire product is "ready for delivery."
· Exchange Guidance- If the product is defective, you should submit a photo on Naver Talk Talk or the bulletin board of the website.
- You can't exchange it because of a change of heart because of the nature of overseas shipments. If exchange is possible as an exception, the customer will pay for the round-trip shipping fee.
· Return Information- Because of the nature of overseas shipments, exchanges or returns because of a change of heart are not possible
· Not considered defective
- If there is no manufacturing label of the country of manufacture (factory) Korea/China/Hong Kong (in the case of imported clothing, it may be removed during customs clearance.)
- Because of the nature of the product, if there are wrinkles that may occur during the delivery process
- In the case of prior notice of any peculiarities that may appear due to the material or design of the product;
- Color differences depending on monitor resolution (may vary slightly from product to product)
- Choke marks, water-based pen marks (disappear when washing), fine miscellaneous goods used in production
- For thread finish, pattern symmetry, and fine scratches
